Accessibility
Our Commitment
Dreyer Group Mortgages is committed to ensuring our website is accessible to all visitors, regardless of ability or the technology they use. We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we treat accessibility as an ongoing responsibility, not a one-time project.
Accessibility Standards
Our website is designed to conform with WCAG 2.1 Level AA success criteria. These guidelines are organized around four core principles: content must be perceivable (available to all senses), operable (navigable by keyboard and assistive devices), understandable (clear language and predictable behavior), and robust (compatible with current and evolving assistive technologies). We reference these principles throughout our development process.
Features of This Website
- Keyboard navigation for all interactive elements, including menus, forms, and buttons
- Visible focus indicators on all focusable elements
- Color contrast ratios meeting WCAG AA standards (minimum 4.5:1 for text)
- Descriptive alt text on all meaningful images
- Semantic HTML structure using landmarks (nav, main, header, footer) and a clear heading hierarchy
- Responsive design that adapts to different screen sizes and zoom levels
- Form fields with associated labels and appropriate input modes for mobile keyboards
Assistive Technology Compatibility
We test our website with a range of browsers and assistive technologies, including VoiceOver on macOS and iOS, and popular desktop browsers (Chrome, Firefox, Safari, Edge). While we cannot guarantee compatibility with every assistive technology, we aim to support the most commonly used screen readers, voice recognition tools, and magnification software.
Known Limitations
Our website uses a third-party scheduling widget (Calendly) for booking consultations. While we have implemented this embed responsibly, its full accessibility is managed by Calendly and may not meet every WCAG 2.1 AA criterion. If you have difficulty using the scheduling tool, please contact us directly and we will arrange a consultation for you.
Feedback & Assistance
We welcome feedback on the accessibility of this website. If you encounter a barrier, have difficulty using any feature, or need information in an alternative format, please reach out.
Email: mortgageteam@dreyergroup.ca
Phone: 604.536.3802
We aim to respond to accessibility inquiries within two business days.
Continuous Improvement
Accessibility is not a finished state. We regularly review our website, test with assistive technologies, and update our code to maintain and improve accessibility. When new pages or features are added, they are built to meet the same standards as the rest of the site.
Need Assistance?
If you experience any accessibility barriers on our website, please let us know so we can help.